- Details: Consider the following scenario:
You are the recruiting manager for a new organization that is working on recruiting a manager for the services division. The vice president of the services division stresses to you, “This is a new department that requires a good manager who has the following skills: conceptual, communication, effectiveness, and interpersonal. I need someone who is experienced in planning, organizing, leading, and controlling a new service department to provide excellent customer service.”
Based on her comments/expectations and your knowledge of management functions, behaviors, and skills, draft a 2-3 page document on the following:
A description of the types of characteristics and experience that you will look for in the candidate. Be specific and include the various management functions and roles that this individual must have experience with as well as the skills he or she must possess to be effective in the specific role of a manager for a new department within the service division. Make sure your description is not a job specification (tactical candidate requirements) list.
List 5-10 questions that will determine if this candidate can take charge, organize things, and get people motivated and working again in a service department. These should give you insight into why the candidate can fulfill the requirements outlined by the vice president of services. Be sure to explain what information you are looking for with your questions (i.e. temperament, interpersonal skills, etc.)
Remember to use the library or other credible resources to support your argument. Be sure to cite your sources using the correct standard of APA.
Please submit your assignment.
Grading Criteria
% of grade for assignment
A description of the types of characteristics and experience that you will look for in the candidate for management.
45%
List five to ten questions that will determine if this candidate can take charge, organize things, and get people motivated and working again in a Service Department.
40%
include an introduction, body and conclusion, APA format for in-text citations and separate reference sheet and full title page. The work should be free of grammatical errors including misspellings and awkward or incomplete sentences.
15%
