COMM 1100 – Effective Interpersonal Communication – Test 1
Instructor – Dr. Eric Usatch Name _______________
Highlight the correct answer in red or mark it with an asterisk. Return it by Midnight the 13th. Return it through email as an attachment in Word or Rich Text Format – Do not send a PDF.
____________ is a process that involves an interchange of verbal and/or nonverbal messages within a continuous and dynamic sequence of events.
Communication
Phatic communion
Rhetoric
Transaction
None of the above
Which of the following is not one of the five forms of communication identified in your textbook?
Intrapersonal Communication
Mediated Communication
Interpersonal Communication
Public Communication
Group Communication
The transmission model of communication describes communication as a ___________ process in which a sender intentionally transmits a message to a receiver.
One-way linear
Perpetual
Two-way reciprocal
Circular
None of the above
In communication, feedback:
Includes messages sent in response to other messages
Can be sent verbally or nonverbally
Occurs only if we paying attention
All of the above
Both a and b
The interaction model of communication:
Describes communication as a process in which participants alternate positions as sender and receiver
Includes participants who generate meaning by sending messages and receiving feedback
Includes messages and feedback with physical and psychological contexts
All of the above
Both a and c
Which of the following is not a part of cultural context?
Race
Gender
Nationality
Norms for interaction
All of the above are part of cultural context
Which of the following could create semantic noise during a communication encounter?
Fire alarm going off
Scientific jargon
Stress about an upcoming exam
Words in another language
Both b and d
Which of the following would not be a component of relational context?
How long we’ve known someone
The level of communication competence of each person
The type of relationship
All of the above are part of relational context
Both b and c
Which communication model would apply to the following scenario: Bob sends a text message to Cindy. Cindy receives the message and sends a reply message to Bob. Bob receives the reply message from Cindy.
Interaction Model
Transmission Model
Transaction Model
Both a and c
None of the above
Instrumental needs help us:
Get things done
Influence others
Get support
Get information
All of the above
Which of the following is communication behavior guided by:
Culture
Context
The Communication Handbook of Cool Rules for Talking
Both a and b
Both a and c
___________ refers to scripted and routine verbal interactions that are intended to establish social bonds and frame routine social interaction rather than actually exchange meaning.
Phatic communication
Phatic norm
Phatic communion
Phatic need
Phatic ethic
Andrea wanted Toby to assist her with planning the awards ceremony for their student organization. In order to get Toby to agree to help, Andrea offered to nominate him for the awards committee for next year. What did Andrea use to get Toby to cooperate?
Public speaking skills
Coercion techniques
Relational needs
Compliance-gaining techniques
Both b and d
A higher degree of conscious thought and intention doesn’t necessarily guarantee the communication will be:
Relayed, decoded, and responded
Effective, understood, or ethical
Cooperative, coordinated, and complied
Coercive, persuasive, or rhetorical
None of the above
Which of the following is an example of a concern in communication ethics?
Hurtful speech
Long-term consequences
Allowing dissenting voices to be heard
All of the above
None of the above
Which of the following aid(s) in socializing us into communicating in particular ways?
Societal /Cultural Norms and rules
Out Psychological traits
Nature
Both a and c
Both a and b
Perceptions of communication competence can be affected by:
Race
Social Status
Gender
All of the above
None of the above
Becoming a more mindful communicator has many benefits including:
Achieving communication goals
Being able to ignore other perspectives
Learning not to ask questions when something is unclear
Avoiding stereotypical thinking
Both a and d
_____________ is the first part of the perception process in which we focus our attention on certain incoming sensory information.
Selecting
Sorting
Sensing
Sighting
None of the above
Punctuation:
Is used to determine the cause and effect of our communication interactions
Is used to determine the relationships between communicators
Is used to understand the process of communication interactions
Is not a part of communication interactions
Is only used in a grammatical sense
When we walk into a room and see a chalkboard and rows of desks facing the board, we think of a classroom because of our related to education.
Intuitions
Stereotypes
Schemas
Beliefs
Communication
_____________ refers to a person’s general way of thinking, feeling, and behaving based on underlying motivations and impulses.
Personality
Self-concept
Cultural identity
Self-efficacy
Prejudice
Debbie’s experience at her new job has not been positive so far. After work each day, she complains to her partner about all of the personality clashes that she is experiencing between her and other workers; claiming they are all crazy. Debbie may be committing:
A crime
The fundamental attribution error
The self-serving bias error
The group communication error
None of the above
Making a bad impression on a first date or during a job interview could negatively influence later perceptions during interaction. This is known as the:
Fundamental attribution error
Horn effect
Halo effect
Murphy’s law error
Of the following, which do we not internalize as we are socialized into our cultures?
Values
Beliefs
Career potential
Attitudes
All of the above
Darlene is very shy and does not speak very often when she meets new people due to nervousness. According to your author, Darlene may be experiencing __________ during interaction.
High Agreeableness
High Extraversion
Communication Apprehension
High Neuroticism
You are surprised when your friend reports that she hated the movie you recommended. Which of the following likely played a role in your inaccurate perceptions?
Fundamental attribution error
Self-fulfilling prophecy
Primacy and recency
Prejudice
Assumed similarity
When perceiving others, we rely on various shortcuts to help us fill in the gaps and create an overall impression of someone. To do this, we rely on:
perceived personality traits of the other person.
assumed similarity
implicit personality theories of the other person.
All of the above
Both A and C
Sherry considers herself a funny and easygoing person. What Sherry is describing are elements of her:
Self-awareness
Sense of humor
Self-presentation
Self-esteem
Self-concept
__________________ is the result of a reflective process of building our self-concept based on what other people have said about us, including labels they use to describe us.
The looking glass self
Personality
The reflective self
Social comparison theory
Both b and d
Along what specific dimensions do we engage in social comparison of ourselves to others?
Internal factors and external factors
Similarity and difference
Self and others
Superiority and inferiority
Both b and d
The stereotypes we apply to people are generally based on:
Low self-esteem
Sufficient facts and information
Lack of information
Too much information
High self-worth
Your professor announces that you will have a guest speaker in your health studies class who has AIDS. When the speaker arrives, you are surprised to learn that she is a white, heterosexual woman in her 60s. What barrier to perceiving others did you experience?
Schemas
Perception checking
Media effects
Prejudice
Socialization
_____________ is a strategy to help us monitor our reactions to and perceptions about the behavior of people and the messages they produce during interaction.
Presentation
Conceptualization
Perception checking
Fact checking
Understanding
When new experiences with people conflict with existing schema, you should:
adjust your expectations and revise your schema.
understand your motivations for interaction.
be open and honest with this person about your past relationships
All of the above
None of the above
Darrell identifies as an “animal lover” which is an example of what kind of identity?
Personal
Social
Cultural
Co-cultural
Hobby
Stacy identifies as a member of her school’s intramural basketball team, which is an example of what kind of identity?
Personal
Social
Cultural
Sports
Co-cultural
Tony identifies as an Italian-American, which is an example of what kind of identity?
Personal
Social
Cultural
Immigrant
Prescribed
Basically, intercultural communication involves
the transmission of culture from one generation to another.
processes that modify a person’s culture through contact with other cultures.
communication between persons of different cultures.
all that a social group has produced and developed.
Among members of a culture with a collectivist orientation
high importance is placed on the individual person.
high importance is placed on the group.
communicators rely heavily on the explicit meanings of the words used.
communicators are highly materialistic.
Which of the following is not discussed in the book as a reason that “difference matters”?
Difference matters because people are treated differently based on their culture and identity
Difference matters because demographics are changing
Difference matters because patterns of interaction are changing
Difference matters because it is natural for some people to have power over others
Difference matters because it has implications for economics and interpersonal relationships
Race as an identity has been mostly constructed around:
Appearance
Biology
Religion
Language
DNA
Feminism largely works to expose which ideology?
Patriarchy
Discrimination
Heterosexism
Matriarchy
None of the above
Sexual orientation includes all of the following identities except:
Gay
Lesbian
Bisexual
Transgender
Heterosexual
Dialectics refer to the relationship between two __________ forces.
Communication
Contradictory
Similar
Compelling
Opposing
A ______________ culture will rely on nonverbal communication and context clues to interpret meaning in an interaction.
Low-context
Low-conversation
High-context
High-conversation
Nondominant
A _______________ culture will rely more on verbal communication to interpret meaning in an interaction.
Low-context
Low-conversation
High-context
High-conversation
Nondominant
According to your author, which dialectic of intercultural communication is said to be the most widely applicable and influential to our communication?
Cultural-Individual
Personal-Contextual
Static-Dynamic
History/Past-Present/Future
None of the above
Which dialectic accounts for how we essentialize (or overlook important variations) between cultural groups?
Cultural-Individual
Personal-Contextual
Differences-Similarities
Static-Dynamic
None of the above
Which of the following is not a suggestion for cultivating intercultural communication competence?
Develop a sense of wonder about culture
Learn about culture through training
Decrease contact with people who are different
Increase empathy skills
Learn how to better manage uncertainty
Bonus Question (Worth 2 Points):
Which of the following is not a part of intercultural communication competence?
Self-awareness
Other awareness
Mindlessness
Cognitive flexibility
Extrinsic motivation
