Negotiation and Conflict Resolution – Journal 3
1. Tell about a time when your perception of a situation was incorrect? How and why?
2. Tell about a time when someone “misjudged” you in a negotiation, what was the outcome?
3. Tell how emotions have affected your negotiations in the past, were you aware of your emotions
at the time. Use of a specific example will be helpful to illustrate your points.
4. Do you agree that there are universal facial expressions that span cultures and countries, why or why not?