LEADERSHIP AND MANAGEMENT

Case Questions :-

1.How can Laura most effectively use both management and leadership skills in her role as associate director? What combination of the two do you think would work best in this setting?

2.What steps could be taken to build staff confidence?

3.What advice would you give Laura on improving her leadership skills and to the managers on improving their management skills?

4.Which leadership style do you think a leader would need to be effective in this situation?