1. Describe how the use of mediated forms of communication channels (e.g., telephone, e-mail) contributes to the communication climate (emotional tone) of your relationships.
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2. Compile a list of the ways that you currently use or could begin to use mediated messages to recognize, acknowledge, and endorse others.
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3. Give examples of how mediated messages have contributed to defensive spirals (negative, ineffective patterns of communication) in your relationships.
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4. Give examples of how mediated messages have contributed helped minimize defensive spirals (negative, ineffective patterns of communication) in your relationships.
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5. Your text describes ways we can respond non defensively to criticism. In which mediated contexts could you most effectively use this skills?
