How can the concept (yeah-but) become unproductive when trying to understand and resolve conflict? What are some of the tools available to help people get past the “yeah-but” and start having “crucial” dialog?Discuss
In chapter 9 of Crucial Confrontations… the authors talk about The Twelve “Yeah-Buts”: How to Deal with the Truly Tough. As you read the various “yeah-but” statements from these highly reflective people that made them, you could either identify with the statement they were making, know someone just like that, or you are aware of […]