Write this letter, explaining why you cannot honor the warranty and your alternative solution to Brian Maxwell. His address is 691 Concord Street, Dallas, TX 75243.
TASK You must send a letter to the customer, explaining that you cannot replace or repair the speakers for free. However, in order to address his complaint in some way, you want to offer a 30% discount on repairs at one of your stores. Write this letter, explaining why you cannot honor the warranty and […]