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-A. Identify/Name a business for which you are a customer. Describe the customer service you receive there. What do you like [or dislike] about the service? -B. How could customer service be improved? What does Drucker say is the most important to a business?
Write a four- page (minimum) essay on a brand (private, captive, family or individual) and discuss the brand equity, the packaging, the label, the market penetration strategy and any product positioning. Why does this brand appeal to a customer? (Do not use 1stperson!) Give me all the details on this brand- why it is or […]
Instructions You are a division vice-president of a major high-end clothing retail chain. The products in your stores are tailored specifically for each customer. Logic seems to point toward the fact that the individualized attention, personal measuring process, and personal tailoring would insulate your organization from online competition. However, some in the organization are beginning […]
Suppose you started a business and your original assumptions about your target customer base turned out to be incorrect. How would you deal with this setback? In what way would understanding the interviewing process for feedback be beneficial?
