onduct market research to identify a critical incident where a customer is extremely dissatisfied with the service firm, its staff, or the service provided.
Task Brief 1. Please select a service company operating in one of the following industries: – Fast food company – Transportation – Personal grooming – Education – Financial services – Telecommunications 2. You have been employed as a consultant for your chosen organisation with the following deliverables: i. Conduct market research to identify a critical […]