What suggestions would you make to Jennifer and her father for an incentive plan for store managers or front-desk clerks?
Sandy Caldwell, the new Human Resources Manager for Hathaway Manufacturing, wanted to improve teamwork at every level of the organization. As part of the process of implementing cultural change, Sandy introduced a new pay-for-performance system. The reaction to the change was immediate and “100% negative.” 2-14: Does the pay-for-performance plan seem like a good idea? […]