What is the best fan experience (BFE) that you have ever had at a live sports event? What was the event and with whom did you attend? What emotions and memories did it produce for you?
What is the best fan experience (BFE) that you have ever had at a live sports event? What was the event and with whom did you attend? What emotions and memories did it produce for you? Why was it your best fan experience — what were the dominant “features and dynamics” of and around the experience/event that […]