What are the four primary factors described in the text that set the stage for Web 2.0 or the social Web that we enjoy today.
Define social media and explain why these tech- nologies are different from earlier manifestations of the Web. What are the four primary factors described in the text that set the stage for Web 2.0 or the social Web that we enjoy today. How can companies utilize social media collabora- tion tools to become more competitive?