1. Identify and explore in detail, four (4) core skills of an organisation development practitioner or change leader.
2. Identify and illustrate five (5) challenges that organisations face when implementing a change.
3. Explain, using four (4) examples each of the advantages and disadvantages of employing internal versus external change management consultants.
4. Describe with the use of examples, two (2) methods of measuring/evaluating the success of a particular change process.
5. Using a relevant example, define and discuss resistance to change and how you would you overcome it as a change leader.
6. Energising, inclusive, resolute and commanding are four dimensions of leadership. Define them and explain with examples, their relationship to change management.
7. With the aid of an example, apply Force-Field Analysis in relation to change management. discussion – 4 marks)