Was this conflict functional or dysfunctional?
What was the cause of the conflict? Use the terms from the background materials in your answer—for example, was the conflict a result of interpersonal issues, a specific task involved, due to inter-organizational issues, etc.
Of the five approaches to conflict management outlined in Shearouse (2011) or Bauer and Erdogan (2011), which approach most closely describes the approach used by management to resolve this conflict?
Did the negotiations involve integrative or distributive bargaining? What stages of negotiation did management go through, and did these stages match the five stages discussed in Bauer and Erdogan (2011)?
