•How has the evolution of Cisco’s supply chain influenced the complexity of its current supply chain?
•What are the implications of the different vulnerabilities that Cisco has had to face?
•Did the supply chain risk management strategy that was implemented after the tsunami in japan result in positive outcomes? What worked, what did not, and why?
•Which comparable and comprehensive metrics have been required to assess supply chain resiliency capabilities?
•Can Cisco’s supply chain risk management strategy be generalized for any supply chain?