For this assignment-you will approach this scenario using a Root-Cause Analysis
A Toxic Work Environment
When Maggie Lance took over Air-Tech’s packaging and shipping department, it was notorious within the company as a dead-end, high-stress, uncomfortable place to work.
• Should it include training for her department? If so-ongoing training with assessments?
• Outline how she should proceed in order to overcome the negativity?
o Does it seem as if this conflict is just in her area, i.e. the “silo” affect?
• What should be the key elements in her turn-around plan? Could this be implemented company-wide?
• Discuss a plan that would help the company in developing leadership skills in Maggie that will be needed to propose and implement quality skills into her new department within the organization.
o Should this be internal or external training?
• In this case–what seems to be the motivations for the internal conflict and can it be viewed as all negative in regards to outcomes?