During conversations with friends, colleagues, or family, deliberately use single-word encouragers and brief restatements. Then, in your discussion post, note your perceptions of how this impacted your friends’ participation and interest. You may find that the flow of conversation changes in response to your brief encouragers.
Then, respond to two or more of your peers’ posts and recommend additional ways you might build from using single-word encouragers to promote open dialogue and a comfortable setting with clients.
