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Identify the types of barriers that can reduce the effectiveness of communication. Include an example of how you have overcome communication barriers with a service user, or perhaps their family, or carer, whilst carrying out your work duties.

Communication barriers that reduce effectiveness of communication

Identify the types of barriers that can reduce the effectiveness of communication. Include an example of how you have overcome communication barriers with a service user, or perhaps their family, or carer, whilst carrying out your work duties.

GUIDANCE

There are a broad range of factors that can be interpreted as ‘barriers’. For example, language, age, cultural differences.

Explain how people from different backgrounds may use and/or interpret communication methods in different ways AC.

31.2: Identify barriers to effective communication AC.

31.3: Demonstrate ways to overcome barriers to communication AC.

31.4: Demonstrate how to use strategies that can be used to clarify misunderstandings.

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