AMAZON
1. Communication
What sort of thing does a company like Amazon need to communicate to its employees? To what extent is such communication successful and positive for employees? What goes wrong with it? How might it be improved?
2. Structure
The most significant features of Amazon’s structure are said to be:
1. Global function-based groups (most significant feature)
2. Global hierarchy
3. Geographic divisions
Provide two examples of dissatisfaction expressed by Amazon employees and use theory of organisational structure to show how the company’s structure might lead to such dissatisfaction. Give two recommendations for changes to structural design that would improve employee experience.
3. Culture
According to Amazon’s website (March 2022) Amazon is “Number 1 in Most Popular Graduate Recruiter in Online Retail Services by UK Target Jobs Graduate Awards 2021”
4. Ethics
In March 2022, a current UK Amazon employee working in the Midlands wrote this job review on the Indeed.com website:
“Not worth the stress. Management don’t care about you and would rather see you fail. They will find small little things to be able to fire you and when you try and progress (unless you’re a mate of a manager) you will not progress – and I mean you won’t even make team lead.”
5. Motivation
Use case study materials the company website, news media and online reviews, evaluating theory and practice to show to what extent Amazon employees seem motivated to work towards the company’s objectives?
6. Leadership
The Amazon website claims that:
“Our Leadership Principles aren’t just a pretty inspirational wall hanging.”
Apply leadership theory to an analysis of four of the fourteen Leadership principles to show to what extent they contribute to the organisation’s success.
