Netflix
• Summarize the evolution of Hastings’ strategy through successive business plans. How many strategy revisions did the business have to make, and what were they?
• What caused Netflix’s leadership to make each shift?
• Were the shifts driven from the top or the bottom?
• How did they decide what to do next? Were the shifts well-planned or did they just “throw things against the wall to see what would stick”? Do the shifts in strategy seem well-planned or haphazard?
• How would you characterize the differences between Blockbuster’s and Netflix’s business model?
• Was Netflix disruptive? How? How would you evaluate Blockbuster’s response?
• Is the Netflix’s strategy deliberate or emergent? How do you know?
