Create a memo to director Margaret Smythe using the areas to be addressed (below). Predict the level of difficulty that could be associated with each area.
Implementation of a remote coding program would necessitate work redesign in the following areas:
Query Process
Calls received in the HIM department that require coder assistance
Educational sessions—will they be on-site or on-line or a combination
Does a coder or supervisor need to remain on-site to facilitate communication with other departments, physicians, etc.?
