IT Audit, Compliance, and Control
Identify your case study’s IT processes in key areas of the IT/IS lifecycle and describe them according to the major domains.
Conduct a preliminary evaluation of internal IT processes, focusing primarily on project management and software development.
Refine your balanced scorecard as needed, possibly expanding the IT-related goals and the performance metrics.
Create a process RACI chart that maps management practices to their related roles and indicate the levels of responsibility for each role.