Task
You are to write a short report to Chris Taylor, the owner, and point out the problem with the current personnel policies at Lawn and Order. You also want to suggest some basic steps the company take take to address the situation before a problem arises.
Some concepts and strategies you might want to point out to Chris include the following:
• separation of duties
• mandatory vacations
• job rotation policies
• agreements with vendors, including password and other login information
• IT confidentiality agreements
Your report will
• be 1200–1500 words in length.
• incorporate at least three references.
o Integrate more than three references if you would like.
o Cite and list them in APA 7th edition style.
• include at least one graphic. The graphic should demonstrate either the current personnel
arrangement (and the problems it poses) or your proposed personnel arrangement (and how it
addresses the current problems) or both. Of course, if you would like to include more than one graphic, you may do so.
You will need to apply the following Golden Rules of Technical Communication:
• Rule #1: Paper is Permanent. Make sure your word forms are accurate and your grammar and
mechanics are correct. Others in the company in addition to Chris might see your memo. It is
not only Chris who might be judging your message based on the quality of your writing.
• Rule #2: Know your Audience.
o Keep in mind that you are writing to Chris Taylor. He is your primary audience. He is not an IT expert, nor is he a human resources professional. In addition, consider his education level and his lack of acumen for IT–related matters.
o Note that Chris is your boss. You are writing to a superior about a problem that he does not realize is a problem.
o Understand that, while Chris is your primary audience, other members of the IT team are secondary audiences. They might see your memo eventually.
