Relationship investigation
Task
You are to investigate no more than two services and/or support agencies that are available to businesses and employers in your local area for in-servicing staff on conflict resolution and stress management. You are to write a report outlining your findings, including an explanation of why it is important for individuals to learn about conflict resolution and stress management strategies.
To complete this task, you must:
• Research the topic under investigation
• Analyze and interpret the information
• Write a report to address the task
• No more than two services or support agencies to be investigated
• Include an outline of the key findings of your investigation
• Explain how self-awareness is key to positive and successful workplace relationships
• Discuss what employers can do to help employees understand the importance of conflict resolution and stress management
• Identify local community networks and support available to employers and employees
• Authentication strategies Your teachers will use ways to check that the work you are assessed on is your own work.
• Discuss with your teacher or provide documentation of your progress
• Take part in interviews or consultations with your teacher as you develop your response.
TITLE Your title should be brief, topic-specific, and informative, clearly indicating the purpose and scope of your report. Include key words in your title so that the reader gets a good idea of what the report is about. For example: Conflict resolution and stress management: local services and agencies for employee in-servicing
INTRODUCTION / AIM (approx 100 words) The introduction creates the context for your research. It should provide sufficient background to allow the reader to understand the aim of the report . After reading the introduction your reader should understand exactly what your research is about. what you plan to do, why you are undertaking this research, etc. Introductions generally include:
• The rationale for the present study. Why are you interested in this topic? Why is this topic worth investigating?
• Key terms and definitions leg self-awareness)
• An outline of what your research is intended to investigate HINT: you could reword the task outline from the task sheet
KEY FINDINGS (approx. 50 words) This section is a concise, factual summary of your findings. You would generally provide a bullet point list or table outlining the key findings of your research.
For example:
• A total of 10 services / agencies have been identified in the Noosa local area
• 5 are counselling services, 3 are employment services, 2 are psychology services
• Tim’s Employment Services would be a good choice to follow up on as they employ both a career counsellor and social worker. (The above is list is 48 words) DISCUSSION (approx. 400 words) The discussion responds to the hypothesis or research question. This section is where you:
•Explain how self-awareness is key to positive and successful workplace relationships ne
• Analyze and interpret your results (why would having a career counsellor come to do the in-servicing be a better option than a psychologist, or vice versa)
• explain the significance of your findings for employers in your local area regarding access to services / agencies to conduct in-servicing for staff on conflict resolution and stress management (ties in with discussing what employers can do to help employees understand the importance of conflict resolution and stress management strategies)
• Consider both the success or difficulties you had conducting your research.
CONCLUSION Conclusions in research reports are generally fairly short and should follow on naturally from points raised in the Discussion. In this section you should discuss the significance of your findings. To what extent and in what ways are your findings useful or conclusive? Is further research required? If so, based on your research experience, what suggestions could you make about improvements to the scope or methodology of future studies? Also, consider the practical implications of your results and any recommendations you could make. For example, does there need to be more services available in your local area?
REFERENCE LIST (not included in word count) What is the difference between a Reference List and a Bibliography? A reference contains all the resources you have cited in your work, while a Bibliography is a wider list containing all the resources you have consulted (but not necessarily cited) in the preparation of your work.
You need to provide a REFERENCE LIST – APA 7
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