Interactive discussion
MGT324
Week 2: Interactive activity
2.1 Learning Outcomes:
Define the foundational elements of government and public administration.
Construct a working definition of public administration and discuss key elements that are essential to the field.
2.2 Action Required:
Watch the video at the following link
2.3 Test your Knowledge (Question):
What is public administration?
What are the main elements of public administration?
MGT404
- Describe and compare three major theories of planned change. (MLO 2.1)
 - Explain how planned change can be adopted to fit different contexts. (MLO 2.3)
 - Critique the practice of planned change. (MLO 2.4)
 - Discuss the roles and characteristics of OD practitioners. (MLO 3.1)
 - Describe the competencies required of effective OD practitioners. (MLO 3.2)
 
2.2 Action Required:
Required Readings:
- Chapter 2: The Nature of Planned Change
 - Chapter 3: The Organization Development Practitioner
 
TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13 9781133190455 (print), ISBN#: 13 9781285800967 (e-text).
Recommended Readings:
Pregmark, J. E. (2022, February 21). Renewing models for change. The Learning Organization, 29(3), 255–274. https://doi.org/10.1108/tlo-05-2021-0056
2.3 Test your Knowledge (Question):
Discuss the importance of planned change and its impact on the organization.
MGT 421
- Describe the interpersonal communication process and barriers to effective communication.
 - Explain how emotional hijacking can hinder effective interpersonal communication.
 - Explain how self-awareness impacts the communication process.
 - Describe how self-management impacts the communication process.
 - Explain and evaluate the process of active listening.
 - Describe and demonstrate effective questions for enhancing listening and learning.
 - Explain strategies to sight-read the nonverbal communication of others.
 - Identify common communication preferences based on motivational values.
 - Explain how extroversion-introversion impacts interpersonal communication.
 - Explain the role of civility in effective interpersonal communication and the common types of incivility in the workplace
 
2.2 Action Required:
Chapter 2 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short video at the following link
Incivility – Disrespect at work place. – YouTube
2.3 Test your Knowledge (Question):
In chapter 2, you learn about Emotional intelligence and its four domains. Reflect on a recent time your lack of (self-awareness or self-management) led you to make a poor decision. Describe what happened.
After watching the video, summarize some forms of workplace incivility
MGT425
- Find some structured ways of dealing with complex managerial decision problems.
 - Explain simple decision models and management science ideas that provide powerful and (often surprising) qualitative insight about large spectrum of managerial problems.
 - Demonstrate the tools for deciding when and which decision models to use for specific problems.
 - Build an understanding of the kind of problems that is tackled using spreadsheet modeling and decision analysis.
 
2.2 Action Required:
Watch the short video in the following link:
2.3 Test your Knowledge (Question):
- What is Modeling? Write the different types of models.
 - List the five Benefits of Business Models.
 

