MGT312- Decision making and problem solving
The 7 steps decision making process:
1- Clarify & Define the problem:
- Is there actually a problem?
- How urgent is the problem?
- What’s this situation look like?
- Example:
2- Establish realistic goals:
- Establish smart, specific, measurable; achievable, relevant, and timely goals.
3- Generate solutions: have a several solutions. ie. Brainstorming your options.
- Example
4- Evaluate & Compare:
- What are the pros and cons?
5- Decide on feasible & appropriate solutions: Choose the best solution and make sure to take action
6- Implement solutions:
- Make sure to take action
- Even isn’t percent 70%-80% good is still good.
7- Evaluate outcomes:
- Did it work?
- How do we know?
- What decisions do we need to make next?
