Communications Management
Assignment Question(s):
Part 1 (10 Marks)
Find a job announcement for a position of interest to you and answer the following:
- Group and categorize the key abilities and attributes that are being sought. (4 Marks) 400 words
- Create either a chronological or functional résumé. (5 Marks) 500 words
- Explain why you selected this type of résumé. . (1 Mark) 100 words
Part 2 (5 Marks)
- In the role of a customer, write a claim letter to a company asking them to compensate you for the harm their products caused to your houseplants. (2.5 Marks) 250 words
- Now, assuming you are the claims supervisor in that company and you want to respond negatively to the claimant, what communication channel would you choose and why? (2.5 Marks) 250 words