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How might you have handled different scenarios if you had been the care provider? How might you have related to any emotional or spiritual concerns that patients or families may have had for example?

– Students are required to write a one to two (1-2) page double-spaced paper(s) discussing what you understood from the personal interactions between staff and patients in the Defining Hope video below. Late submissions will result in a reduction of one (1) percentage point. Include insights you have picked up in class from the CLEAR model and discuss what you observed in the film. How well did the key healthcare providers connect with patients, their colleagues, listen to them, etc? Were there any examples where caregivers failed to give provide the respect that patients should have had? How might you have handled different scenarios if you had been the care provider? How might you have related to any emotional or spiritual concerns that patients or families may have had for example?

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