Description
ANSWER ALL 3 QUESTIONS:
Using the full CQC report for United Lincolnshire Hospitals NHS Trust published 3rd
April 2019.
m Q1: Explore relevant techniques that will enable United Lincolnshire Hospitals
NHS Trust to deliver consistent quality services (30 Marks)
700 words
Points to consider:
• Identify and discuss one approach to Quality Management suitable for healthcare
services;
• Discuss what constitutes good quality management healthcare services;
• Identify and discuss factor affecting the quality of healthcare for patients at
United Lincolnshire Hospitals NHS Trust
ASSESSMENT CRITERIA FOR Q1
Knowledge and understanding of the issues currently being experienced by United
Lincolnshire Hospitals NHS Trust
Ability to conduct valid and relevant research
Ability to extract relevant information and draw balanced conclusions
Q2: Analyse and conclude whether United Lincolnshire Hospitals NHS Trust has
capable and competent staff to improve the quality of service delivery. (30 Marks)
700 words.
Points to consider:
• Define capability, capacity and competence.
• Develop at least one approach that United Lincolnshire Hospitals NHS Trust could
take to improve their staff capability, capacity and competence;
• The issues highlighted in CQC findings must be addressed;
ASSESSMENT CRITERIA FOR Q2
Knowledge and understanding of capabilities, competences and philosophy
Ability to conduct valid and relevant research
Ability to extract relevant information and draw balanced conclusions
Q 3: Make at least 3 recommendations and provide solutions for effective ways to
improve quality of the service at United Lincolnshire Hospitals NHS Trust highlighted in
the CQC report. (30 marks) 600 words
Points to consider:
• Make recommendations based on the issues highlighted in CQC report for United
Lincolnshire Hospitals NHS Trust
• Your recommendations should also be derived from your analysis
ASSESSMENT CRITERIA FOR Q3
Knowledge and understanding of the technique that will enable
practice in delivering consistent and effective quality management
Ability to conduct valid and relevant research
Ability to extract relevant information, make recommendations and draw balanced conclusions
References list Harvard style (10 marks)
