What have the businesses/products/services done to earn and retain your loyalty and what did the businesses/products/services do to lose your loyalty?
For this discussion question think of businesses/products/services that you are currently loyal to and businesses/products/services that you used to be loyal to but have now changed your loyalties and why. What have the businesses/products/services done to earn and retain your loyalty and what did the businesses/products/services do to lose your loyalty? In addition, for the […]