Which relationships could potentially influence the experience?Do formal rules or social norms influence the experience?Discuss
Description YOU ARE THE CUSTOMER EXPERIENCE VICE PRESIDENT… This week’s video was a promo reel for Marriott’s Partnership with Coachella. After your GM watched this video, she is asking you to put together an Experiencescape summary of this event, using the six elements from our reading as your guide; People, Place, Object, Rules, Relationships, and […]