Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing?
Assessing Outcomes: Q1 – Discuss what you have learned about high performance and balanced scorecards/competing forces. Are measures missing? What measures are superior? What is your root cause analysis of what makes an organization high performing? Defining Quality: Q2 – Define what quality healthcare means from the perspective of one or more of these groups: […]