In what ways do participants make known who the “speaker” is and who the recipients are?
Conversation with Patron 14 at 3/25/2008 9:01:13 AM on drexellibraryref (yahoo) Line Time Elapsed Participant Text 1 (9:01:13 AM) Patron 14: Hi–I had a question about library services for alumni that I was hoping you could help me with. 2 (9:01:45 AM) Hagerty Library Reference: sure. How can I help you? 3 (9:02:30 AM) Patron […]