A six-year experienced project researcher who is interested in applying mixed research methods in various medical sociology and health economics problem, particularly in the experience of conducting the fieldwork using survey methods, qualitative and quantitative research methods, carried out the interview guide and focus group interviews. Experience user of high performance statistical analysis software (e.g. SPSS, Stata). Professionally competent in using Microsoft Office (Words, Excel and PowerPoint).
| EDUCATION & QUALIFICATIONS |
Quality of Medical Products and Public Health University of Oxford Sept 2018
PhD in Sociology University of Essex July 2017
MSc in Economic History London School of Economics and Political Science (LSE) Sept 2010
BSc in Economics University of Essex July 2007
| EMPLOYMENT EXPERIENCE |
Jan. 2018 – May. 2018 Position: Customer Supply Chain (Order Capture Team) (Full-time)
Company: Nestle (UK) www.nestle.co.uk/
- The main purpose of the role is to act as an ambassador for Customer Supply Chain and our vision to be the Service Centre of Choice. Provide World Class Service support for a range of both internal and external customers on a NIM basis.Training and managing a team of supply chain staff. Looking at ways to improve supply chain networks. Monitoring overall performance to make sure targets are met.
- Manage the product portfolio (including critical and promotional lines) on a day to day basis against available stocks.Tracking shipments and stock levels using computer software. Ensuring stock levels and making sure have enough stock to meet demand.
- To actively build relationships with the divisions and distribution centers, ensuring the highest levels of Customer Service and the tactical allocation of stock. Support the need to move to a flexible and fit for purpose 24/7 operation on which our customer and consumers can rely on.
- Daily capture of customer’s telephoned faxed and emailed orders and input into suitable identified solution (CICs, ESKER or OmPrompt)
- Root Cause keying and other order entry errors on a daily basis and report finding’s to the team Leader by close of
- Complete reports as required within required timescales
- Prioritize orders to process within required timescale to meet customer and distribution lead times, and liaise with relevant Excel where necessary
- If query raised by customers is not specific to Order Capture be able to identify and hand over query to person responsible
- Maintenance of tables and data to ensure order capture systems kept up to date
Jan. 2017- Jan. 2018 Position: Supply Chain Manager (Full-time)
Company: Huawei Technologies (UK) Co. Ltd huawei.com
- Establishing and maintaining strong relationships with internal departments and client. Negotiating and managing contracts with suppliers. Working with procurement managers and buyers to select products that are in demand and will sell.
- Training and managing a team of supply chain staff. Looking at ways to improve supply chain networks. Monitoring overall performance to make sure targets are met.
- Planning delivery timetables, preparing forecasts and inventories and planning the best way to get goods from suppliers to distribution centers and retailers.
- Tracking shipments and stock levels using computer software. Ensuring stock levels and making sure have enough stock to meet demand.
- Monitoring equipment supply from end to end, make logistics track report, and communicate with Supply Centers, project managers and customers, solve all kinds of supply issues to guarantee on-time (requested date) delivery;
- Managing equipment sales order closing, revenue recognition and inventory turnover (ITO);
- Having meetings with customers / project teams to align project master plan, set up rolling forecast mechanism, develop material supply plan.
- Participating in new IT system implementation, process transformation, internal control/audit.
- Using SAP solution to support the generation and maintenance of orders, and creating more accurate orders with access to bills of material, product availability, and pricing.
- Monitoring the packing, tracking arrival of shipments, and tracking products through depots to make sure they arrive at their destination.
- Ensuring all business is conducted within client’s set regulations. Making sure the daily, weekly and reports are completed when required by client.
April. 2016 – June. 2017 Position: Sales Advisor
Company: Holland & Barrett Hollander.com
- Met the daily, weekly, and monthly sales targets set by the
- Worked in several different job functions including working at the cash register, maintaining the fitting rooms and other areas, stock taking and replenishing the sales
- Part of the organizing team during special sales events for the
- Acted as a customer service person in-between the different tasks, helping customers with various needs and sorting out customer grievances and
| PUBLICATIONS & PROFESSIONAL ACTIVITIES |
(2018) Medication, Pharmaceutical and Countervailing Powers: Rethinking the Social Causes of Over-medication. Sociology of Health and Illness (Under-review).
(2017) Rethinking the Role of the State, the Pharmaceutical Industry and Medical Profession in Relation to Over prescribing in China: What Does Countervailing Powers Tell Us? Social science & medicine (Accepted).
(2014) The Issue of Over-prescription: Drug Prescription Relating to the Government Power in China. Cambridge Journal of China Studies, Vol. 9. No. 3.
(2014) Healthcare Policy Effective: The Relationship of Government Power and Over-prescription in China. Quarterly Journal of Chinese Studies, Vol. 3, No. 1.
12/07/2015 A Study of the Social Causes of Over-Medication in China.
The European Conference on the Social Sciences 2015, Official Conference Proceedings, Brighton, UK.
05/11/2014 “One Drug with Multiple Names”: Broad Powers and Product Differentiation in the Chinese Pharmaceutical Industry. Asia Pacific Memo, Institute of Asian Research (IAR), University of British Columbia (UBC) in Vancouver, Canada.
13/09/2017 Medication, Pharmaceutical and Countervailing Powers:
Researching the Social Causes of Over-medication in China. BSA 49th Medical Sociology Group Annual Conference, University of York, 2017.
11/09/2014 A study of the social causes of over-medication in China. BSA 46th Medical Sociology Group Annual Conference, Aston University, 2014.
31/05/2014 Balancing Confucian Values with Market Initiatives: Transformations of Doctor-Patient Relationships in China. BSA Teaching Group Regional Conference, Postgraduate micro-lectures, University of Surrey, 2014.
24/04/2014 Balancing Confucian Values with Market Initiatives: Transformations of Doctor-Patient Relationships in China. BSA Annual Conference, University of Leeds, 2014.
20/06/2011 Exploration of the social causes of over-medication in China. PhD Annual Conference, Department of Sociology, University of Essex, 2011.
| EXTRA-CURRICULAR ACTIVITIES |
- Research Fellow
As a visiting researcher in Department of Sociology, University of York conduct the research project “Balancing Consumerism with Confucianism: Transformation of Doctor-Patient relationships in China”.
- Research Assistant
As a Researcher Representative in Staff-Student Liaison Committee (SSLC), Department of Sociology conducted by research students and university staff at the University of Essex, in order to contribute to the advancement of research.
- Student Advisor
Advisor to new students, being responsible for their safety and well being, helping them feel at home and acclimatize to their new environment. Also lead tours of London School of Economics and took students to events held by the university. I was additionally responsible for promoting university organized ‘freshers’ events via social media.
- Teaching assistant
Helped teach Chinese as a second language to English students, focusing on pronunciation, grammar and sentence structure, to help them better converse and communicate in Chinese. In addition I took part in a ‘Language and culture exchange’ programme, in which I was partnered with an international student to converse with them to improve their Chinese.
| SCHOLARSHIPS AND AWARDS |
BSA Support Fund – BSA Medical Sociology Group 46th Annual Conference 2014
Graduate Grant – University of Essex, 2011-2012, 2012-2013.
| OTHER SKILLS |
Language: English – speaking: fluent, written: fluent, reading: fluent (IELTS: 7.5 – taken in 08/2009).
Chinese – speaking: fluent, written: fluent, reading: fluent.
Technical skills: Professionally competent in Microsoft Office (Words, Excel and PowerPoint),
SPSS and Stata.
Attributes: – Able to solve problems and come up with relevant solutions
– Good communication skills and interpersonal relationships, able to work as part of a team
– Able to prioritize and manage workload
– Possess organizing skills
– Able to work effectively with numbers
– Relevant trainings attended: – Managing research projects
– Getting started in teaching
– How to write a good research report
– Engaging with media
