After reviewing the video and reviewing the unit: Workplace Communication, in no more than 400 hundred words answer the following questions
a) Do you agree with Vivian Ta that what is said (verbal communication) is much more important than the use of non-verbal communication for mutual understanding in the virtual workplace? Support your argument using two (2) points for or against the use of non-verbal communication.
b) List two (2) barriers to communicating effectively while working virtually.