This individual project appraisal will be assessed by means of a 2,500-word briefing document to your project team. This word count excludes the title page, executive summary, table of contents, glossary of terms, a list of abbreviations, relevant tables, reference list and appendices.
You have recently been appointed as the manager of the newly formed project management office at your organization. You are about to begin the process of building your team and are determined to take an evidence-based approach and in so doing, learn from mistakes from other projects. The first step in this process is to review and appraise well publicised project failures. You should ensure that you draw on and critically discuss any appropriate theory or models as part of your appraisal.
Required:
“In a world where most infrastructure mega-projects fail, the construction of Heathrow Airport’s Terminal 5 bucked the trend. The project was on schedule and within budget, and at its official opening by the Queen it was hailed as a great success. But two weeks later when T5 went operational what should have been an occasion for celebration turned into a national disaster. A combination of problems led to complete chaos with almost 300 flights being cancelled and more than 20,000 pieces of luggage being stranded.”
Required
Write a briefing document of 2,500 words reviewing and appraising the Heathrow Terminal 5 project which covers the following:
A critical evaluation of the project that includes:
A summary of good practice that should be incorporated into your project office.
A critical analysis of the areas that, in hindsight, could have been improved from a project management perspective.
Your recommendations on the metrics that should be used to evaluate the success of a project from a multi-stakeholder perspective.
2. Drawing on your analysis, make justified recommendations for emerging project management technologies, approaches and techniques that could be incorporated into the working practices of your team at your organization.
