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Identify and write a one page paper explaining the different categories of skills and say which one would be most useful if you were an employee in working in customer service.

EXPLAIN HOW ARE FACTORS RELEVANT TO PERSONAL SELF DEVELOPMENT

THIS ARE THE PROFESSOR INSTRUCTIONS:

1) Identify and write a one page paper explaining the different categories of skills and say which one would be most useful if you were an employee in working in customer service.

2) Personal qualities: Sensitivity, ethics, self-control, ability to co llaborateā€¢Thinking skills: Creativity in problem solving, decision making, attentive listeningā€¢Small Business Career Opportunities: Small firms seek employees with well-developed interpersonal skills

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