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ASSIGNMENT Create a company and give a brief overview of what you produce and how you will set up your supply chain. Address the following topics: global dimensions, role of logistics, distribution and omni-channel network design, demand management, order management and customer service, supply chain performance measurement and financial analysis, supply chain technology and managing […]
ASSIGNMENT Select an airline such as American, Delta, Southwest, Emirate, etc., and compose a scholarly case study paper that provides details on one of the information systems that has been implemented by the company in the area of human resources, sales and marketing, customer service, reservations, maintenance, or operations. Be sure to select an information […]
Customer Service Paper Conduct a research paper based on the following topic; Supply chains cannot operate smoothly without clear and adaptable customer service. Today, there is a lack of extraordinary customer service in a complex industry which presents challenges from every angle. To attack the issue, it is crucial to examine the customer’s needs and […]
If you had to create a personal customer service motto based on what you believe good customer service should be about, what would it be?
“digital revolution,” Customer service was mostly face-to-face. Many marketers worried that technology (e-business) would make the customer experience impersonal, however. (Marketers use the phrase getting “close to the customer” to describe a strong, personal brand relationship.) What is the reality today? Have marketing efforts in today’s online environment brought companies closer to, or further from, […]
Service Automation in Hospitality Proposed Aim and Objectives. Assess the adoption of service automation in customer service within the hotel industry, which focusing customers Objectives: 1. Critically review the literature related to hotel management, customer satisfaction and the adoption of service automation within the hotel industry. 2. Analyse the factors that influence customer satisfaction and […]
EXPLAIN HOW ARE FACTORS RELEVANT TO PERSONAL SELF DEVELOPMENT THIS ARE THE PROFESSOR INSTRUCTIONS: 1) Identify and write a one page paper explaining the different categories of skills and say which one would be most useful if you were an employee in working in customer service. 2) Personal qualities: Sensitivity, ethics, self-control, ability to co […]
1. The details of the assignment have been provided in the ‘assignment details’ file. 2. There are 5 parts, part A, part B, part C, part D, part E. 3. Each part should have the following page count part A – 2 pages, part B – 3 pages, part C – 3 pages, part D […]
Topic: GED155 Unit 4 – In what ways does having a company website provide customer service?
Customer service is something that we have all heard of and have some degree of familiarity with. However, customer service issues are a frequent complaint amongst customers. Using the Internet or another resource identify an organization with a reputation in customer service excellence. Then find another that has had a long history of customer service […]
