My Best Customer Experience and Why.
Instructions: Follow them carefully.
Write two or three paragraphs on your best customer service experience and say what made it so.
Place the name of the provider in the title, e.g., Best Buy, Nordstrom, American Express.
Include elements of verbal or nonverbal communication found in your textbook readings.
The book I’m using is Gibson, P. (2012). The world of customer service, (3rd ed.). South-Western Cengage.
