This competency assessment assesses the following Outcome(s):
MT435M2-2: Create a product design and a service design within an operations management environment.
Design is an important aspect in business. As applied to operations management, this is primarily product design and service design, and in a supporting role, facility design.
In this assessment, you will apply critical thinking to the application of design to operations management in an informative essay.
You can select an operations management environment of your own choosing, however ensure it is realistic and real world applicable, reflecting good judgment, business sense, and critical thinking skills. Consider the following topics and follow the instructions below; remembering to complete all elements of your assessment:
Product Design and Service Design:
Product Design
Create a product design within an operations management environment, using real world research to support your work. At the beginning of your paper, introduce your planned work, to include a description of the elements of the product design that you selected to focus on, and how you plan to apply it to a real world scenario.
Service Design
Create a service design within an operations management environment, using real world research to support your work. At the beginning of your paper, introduce your planned work, to include a description of the elements of the service design, that you selected to focus on, and how you plan to apply it to a real world scenario.
Ensure each topic is covered to appropriate breadth and depth demonstrating knowledge of the module concept and critical thinking skills. It is highly recommended that each topic comprises one-and-a-half full pages of your 3-full pages of content. Any diagrams or design elements should take up no more than one-half page, allowing at a minimum a one-half page of narrative to accompany and demonstrate critical thinking skills related to the diagram or design element created as part of your Assessment.
