Globalization & Corporate Governance Assignment
Scenario
Uber Technologies Incorporation, the rapidly expanding ride-hailing application, which allows its users to book and pay for taxis by using their smartphone has come under serious attack in many parts of the world including the United States, much of Europe, Asia and Nigeria. In these destinations, Uber has faced sanctions, criticisms and protests, such as the once trending social media campaign #DeleteUber, in which users were encouraged to stop using the Uber app.
More recently, a ban on Uber has resulted in the stripping of its operating license in London (in 2017).
The regulator, Transport for London, said “Uber’s approach and conduct demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications”.
In its short-term existence, Uber has been accused of various bad CSR-related issues such as non-
reporting of serious criminal offences, improper background checks on drivers, hiring of
unprofessional drivers, espionage, customer privacy issues and others. The company has also had to
combat its internal stakeholders. Source: https://bit.ly/2XWeOmq
Task 3 of 3 – Report
Instructions:
Select a country in which Uber (United Kingdom) operates and prepare a report in which you should have:
- An introduction in which you should analyse the significance of consumer protection laws and online trading in your chosen country.
- A section providing a summary of the consumer protection laws and online trading,
- Conclusions explaining what Uber should do to comply with the identified You should however not limit yourself to the legal requirements and should investigate protectionist policies and retaliatory tactics by business and consumer groups.
Delivery and submission:
- 1x report (circa 2000 words)
Referencing:
- Each section must reflect any supporting Harvard style citations.
- A comprehensive Harvard style reference list must be included at the end of the work.
