1.1.2 Assignment Instructions
You are working as part of a consultancy team specialised in new restaurant/catering openings. The team was tasked with presenting a range of options to a new client interested in investing in the UK food and beverage marketplace. Your role within the team is to consult on the operational side of the business. For this assignment you are required to complete a consultancy report, in which you investigate one type of food & beverage operations, serving a specific segment of the market (i.e. quick service restaurants; casual restaurants; pubs; fine dining restaurants; catering operations etc.). You must take into consideration the following:
– The type of the operation and market segment, including the internal and external business environment
– Factors that affect operations management and product development (menu design and engineering, service quality, cost and resource management)
– Relevant food & beverage analytical tools and management operational models
– Control processes and methods of assessing the risks of waste/loss/fraud
Your report must be informed by industry statistics, analytical tools, operational models, and industry examples. An experiential learning activity (industry visit) is planned for week 6 (exact date to be confirmed). It is important that you attend this activity – as it will give you the opportunity to gather information and embed it in your report. At the end of your report, you must provide substantiated recommendations in relation to operational opportunities and risks presented by managing your chosen type of food & beverage operation. Work must be presented in a report format.
