Describe actions that will enable and empower employees to help drive the change effort.How can resistance be recognized? How will you eliminate resistance or mitigate its impact on the implementation of the change plan?
Review the case study “Alaska Airlines: Navigating Change” and then complete the following: (a) State what actually occurred in the case regarding Kotter’s steps 5 and 6 of empowering employees for broad-based action and generating short-term wins, and (b) reflect on what you think should have been done in the change effort regarding those two […]
