Operations Management Archives - Page 2 of 2

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How should Susan reorganize her division in order to achieve no abandoned calls? (Note: Think about both the operational and managerial consequences of your recommendations).

Posted on August 5, 2020 by Adam

Operations Management take home exam: Exam Questions 1. What is the current capacity and capacity utilization of Susan’s team? 2. How should Susan reorganize her division in order to achieve no abandoned calls? (Note: Think about both the operational and managerial consequences of your recommendations). 3. What are the pros & cons of each of […]

Operations Management: Describe the selected process (or operation/supply network)

Posted on August 21, 2019 by Admin

Purpose In the light of the new vision you have developed for the Interim assessment, it is now time to redesign operations processes and supply networks to deliver better value for the customers. Write a report that critically evaluates a process (or the operation, or the supply network) of your organisation or an organisation you […]

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